# SilentID - Reputation Backup for Online Sellers
> Back up your hard-earned ratings from Vinted, eBay, Depop & more. Never lose your reputation again.

## What is SilentID?

SilentID is a reputation backup and portable trust service for online marketplace users. It protects buyers and sellers who have built years of positive ratings on platforms like Vinted, eBay, Depop, Etsy, Poshmark, and Instagram from losing their reputation due to unfair bans, platform shutdowns, or account issues.

## The Problem SilentID Solves

- 50,000+ Vinted accounts were banned in 2024 alone
- Average user loses 3.2 years of feedback history when banned
- 89% of users never recover their marketplace ratings
- Platform shutdowns and policy changes can wipe out years of work overnight

## How SilentID Works

1. **Create Account**: Sign up with Apple, Google, or Passkey (100% passwordless - no passwords ever)
2. **Verify Identity**: Quick ID check via Stripe Identity (documents stay with Stripe)
3. **Connect Profiles**: Link your Vinted, eBay, Depop, Instagram etc. profiles and verify ownership
4. **Share Trust**: Get your Trust Passport and verified badge to share anywhere

## Key Features

- **TrustScore**: Unified score from 0-1000 combining all your platform ratings
- **Combined Star Rating**: See your average rating across all connected platforms
- **Verified Badge**: Shareable badge with QR code for social media and dating apps
- **Reputation Backup**: Automatic backup of ratings, reviews, and seller stats
- **Safety Check**: AI-powered scam message analysis (Pro: 50/day, Free: 3/day)
- **Report a Scam**: Professional PDF evidence packs for banks and authorities (Pro)
- **Platform Ban Alerts**: Get notified when platforms have mass bans or policy changes (Pro)

## Supported Platforms

- Marketplaces: Vinted, eBay, Depop, Etsy, Poshmark, Facebook Marketplace
- Social: Instagram, TikTok, Twitter/X, YouTube, LinkedIn
- Professional: GitHub, Behance, Dribbble
- Gaming/Community: Discord, Twitch, Steam, Reddit
- 20+ platforms total

## Pricing

**Free (forever)**:
- Identity verification
- Basic TrustScore (0-1000)
- Connect up to 3 profiles
- Public Trust Passport URL
- Basic verified badge

**Pro (£4.99/month)**:
- Everything in Free
- Unlimited profile connections
- Premium verified badge with QR code
- Combined star rating display
- Trust timeline history
- Safety Check (50 scam analyses/day)
- Report a Scam (PDF evidence packs)
- Platform ban alerts
- Priority support

## TrustScore Breakdown

TrustScore ranges from 0-1000:
- 850-1000: Exceptional trust
- 700-849: Very High trust
- 550-699: High trust
- 400-549: Moderate trust
- 250-399: Low trust
- 0-249: High Risk

Components:
- Identity (300 pts): Email verification, Stripe ID check, passkey setup
- Profiles (400 pts): Verified marketplace and social profiles
- Behaviour (300 pts): Account age, login patterns, engagement

Important: TrustScore cannot be bought. Paid subscriptions do NOT increase your score.

## Security & Privacy

- 100% passwordless authentication (Apple Sign-In, Google Sign-In, Passkeys, Email OTP)
- No passwords stored - ever
- ID documents handled by Stripe Identity - we only store verification result
- All data encrypted at rest and in transit
- GDPR compliant (UK data protection)
- Data stored in Microsoft Azure UK data centres

## Company Information

- Company: SILENTSALE LTD
- Company Number: 16457502
- Registered: England & Wales
- Website: https://www.silentid.co.uk
- Contact: hello@silentid.co.uk
- Privacy: privacy@silentid.co.uk

## Use Cases

1. **Marketplace Sellers**: Protect years of positive Vinted/eBay/Depop ratings
2. **Online Traders**: Backup reputation before platform policy changes
3. **Dating App Users**: Share verified badge proving real identity and trustworthiness
4. **Freelancers**: Combine ratings from multiple platforms into one profile
5. **Content Creators**: Verify social media presence and engagement history

## Join the Waitlist

SilentID is launching soon. Join the waitlist at https://www.silentid.co.uk to be first in line for early access.

## Links

- Homepage: https://www.silentid.co.uk
- Privacy Policy: https://www.silentid.co.uk/privacy
- Twitter: @silentid
- Instagram: @silentid